AI CHATBOT DEVELOPMENT

We will build a custom AI chatbot for your website and business

AI Chatbot Development services

About Our Service

Want to automate customer support, answer questions faster and capture more leads? Crestovia provides AI chatbot development services to help businesses create smarter, more responsive customer experiences.

We build AI-powered chatbots tailored to your business needs, from website assistants that answer frequently asked questions to custom chatbots that use your business information and connect with selected tools or workflows.

Whether you run a small business, an online store, a service company or a growing agency, we can help you explore the right chatbot solution for your goals.

What We Can Build for You

  • Custom AI chatbots for websites

  • AI chatbots for WordPress websites

  • Customer support and FAQ chatbots

  • AI chatbots trained on your business information

  • Lead generation and enquiry chatbots

  • Product and service recommendation chatbots

  • Knowledge-base chatbots

  • Custom chatbot integrations and workflows

  • Chatbot testing and improvements


Our AI Chatbot Development Services

1. Custom AI Chatbot Development

Get a chatbot designed around your business, audience and requirements. We can help define its purpose, conversation flow, response behaviour and features before development begins.

Your chatbot can be designed to answer questions, guide visitors, provide information or collect customer enquiries.

2. Website AI Chatbot Integration

Add an AI assistant to your website so visitors can ask questions without navigating through multiple pages.

Depending on your requirements, the chatbot can help explain services, answer common questions, direct visitors to relevant pages and collect leads.

3. WordPress AI Chatbot Development

Need an AI chatbot for your WordPress website? We can assess your existing site and develop or integrate a suitable chatbot experience.

Possible features include:

  • Website chat interface

  • Business FAQ responses

  • Service information

  • Lead capture forms

  • Custom conversation flows

  • Website-specific chatbot styling

The final implementation depends on your WordPress setup, hosting, selected AI service and integration requirements.

4. AI Chatbots Trained on Your Business Information

Help your chatbot respond using approved information about your business.

Depending on the solution, knowledge sources may include FAQs, service descriptions, website pages, product information and selected documents.

The chatbot’s accuracy depends on the quality of the source material, retrieval setup, testing and the limits of the underlying AI model. We can configure appropriate fallback responses when the information is unavailable.

5. Customer Support Chatbots

Reduce repetitive customer enquiries by automating responses to common questions.

A customer support chatbot can help visitors find information about your services, business hours, policies, processes and other approved topics.

For complex issues, the chatbot can direct customers to your contact form or an agreed human support channel.

6. Lead Generation Chatbots

Turn website conversations into useful business enquiries.

Depending on your requirements, your chatbot can ask qualifying questions, collect customer contact details, identify the requested service and direct the visitor to your enquiry form.

We can discuss how the collected information should be stored and how your team will access it.

7. E-commerce and Product Recommendation Chatbots

Help online shoppers discover products, understand product details and navigate your store.

Potential features include product FAQs, product recommendations based on supplied information and links to relevant product pages. Live inventory, order tracking and checkout-related functionality require additional integrations where supported.

8. Custom AI Integrations and Automation

Need your chatbot to work with another service? We can assess integrations with supported APIs, forms, databases, CRM platforms and business workflows.

Every integration is evaluated separately because access permissions, API limitations, security requirements and third-party costs can affect the project.


Why Choose Crestovia?

Designed Around Your Business

We begin with your goals, audience, information sources and desired chatbot behaviour.

Relevant, Business-Specific Responses

Where appropriate, we configure the chatbot to use your supplied business information instead of relying only on general AI knowledge.

A Consistent Brand Experience

The chat interface and conversation flow can be designed to fit your website and brand identity.

Practical Automation

We focus on useful tasks such as answering FAQs, guiding visitors and collecting enquiries rather than adding unnecessary complexity.

Testing Before Handover

We test agreed conversation scenarios and review responses, fallback behaviour and key functions within the project scope.

Clear Scope and Communication

Before work begins, we’ll confirm the chatbot’s features, supported knowledge sources, integrations, usage assumptions, delivery timeline and price.

Ready to Build Your AI Chatbot?

Whether you want a website FAQ assistant, a chatbot trained on your business information or a custom AI-powered workflow, Crestovia can help you explore a suitable solution.

Tell us what you want the chatbot to do, where it should operate and which systems it needs to connect with. We’ll review your enquiry and recommend the next steps.

Let’s build an AI chatbot that works for your business.

STARTER

Starter — AI FAQ Chatbot

Best for: Small businesses that need a basic website chatbot.

  • One website chatbot
  • Setup for one agreed website

  • Basic chatbot interface and styling

  • One agreed set of FAQs or business information

  • Support for up to 30 supplied FAQ entries

  • Basic conversation flow

  • Contact or enquiry link

  • Basic fallback response

  • Initial functional testing

  • 2 revisions

  • 10 Days Support
  • 3 Days Delivery

PROFESSIONAL

Growth — Custom AI Chatbot

Best for: Businesses that need an AI chatbot using their own business information.

  • One custom AI chatbot

  • Integration with one agreed website

  • Setup using agreed business content or knowledge sources

  • Support for up to 5 supplied documents or agreed content sources

  • Customised chatbot appearance

  • FAQ and service-related conversations

  • Lead capture or enquiry workflow

  • Basic fallback and escalation guidance

  • Testing of agreed conversation scenarios

  • 4 revisions

  • 20 Days Support
  • 7 Days Delivery

BUSINESS

Premium — Advanced AI Chatbot

Best for: Businesses that need more advanced chatbot behaviour and integrations.

  • One advanced custom AI chatbot

  • Integration with one agreed website

  • Multiple approved knowledge sources within the agreed scope

  • Custom conversation flows

  • Lead qualification workflow

  • One agreed API or third-party integration, subject to feasibility

  • Custom chatbot interface

  • Defined fallback and human handoff behaviour

  • Testing of agreed scenarios and integration functions

  • Handover documentation

  • 10 Revisions
  • 30 days Support
  • 12 Days Delivery

How It Works

Share Your Idea

Tell us what your chatbot should do, who will use it and which questions or tasks it needs to handle.

Define the Solution

We review your requirements and recommend an appropriate approach, including the knowledge sources, integrations and AI services needed.

Confirm the Scope

Crestovia confirms the features, deliverables, price, timeline, third-party costs and payment arrangements before development begins.

Development and Testing

We build the agreed chatbot, configure its knowledge sources and test the specified conversation scenarios and functions.

Review and Handover

You review the chatbot within the agreed revision allowance. We then provide the agreed implementation and handover information.

Frequently Asked Questions

An AI chatbot is a software assistant that uses artificial intelligence to understand user questions and generate responses. Depending on its design, it can answer FAQs, use business information, collect leads or interact with other systems.

Yes. We can assess your WordPress website and recommend an appropriate implementation based on your required features, hosting environment and preferred AI service.

Yes. We can configure supported knowledge sources such as website content, FAQs and documents. The available sources and processing requirements depend on the selected implementation.

Yes. Lead capture can be included where the required form or integration is supported. We’ll confirm what information is collected, where it is stored and how you can access it.

Potentially, yes. Integration depends on the software’s API, access permissions and technical requirements. Complex integrations are quoted separately when they fall outside the selected package.

No AI system is perfect. We can use approved knowledge sources, test common scenarios and configure fallback responses, but generated answers can still be incorrect. High-impact or sensitive use cases require additional safeguards and appropriate human oversight.

Not automatically. API usage, hosting and third-party subscriptions are separate unless your written quote explicitly includes them. Costs depend on the provider, model, usage and architecture.

Multilingual support can be discussed as part of your project. Language quality depends on the selected AI model, knowledge sources and testing requirements.

It can help automate repetitive questions, but complex or unusual enquiries may still need a human. We can discuss a suitable handoff process for your business.

Yes, ongoing maintenance and improvement can be quoted separately. This may include testing, knowledge updates, troubleshooting and changes to chatbot behaviour.

Choose a package and submit your enquiry with your website URL, required features and preferred budget. Crestovia will review your project and contact you about the next steps.

No. Package buttons submit an enquiry rather than process an immediate payment. Crestovia will confirm the scope and payment arrangements before work begins.

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